Paid for membership with PayPal but still awaiting Payment

[ahmad]

Hi, 
    I recently created an account for MacOS and made the payment via PayPal. I have looked at my PayPal account to see that the payment was actually made and the money has been sent to you. However every time I try to login I still get the message "Your membership is awaiting payment:PayNow" 

Can you please help me with this issue. 

Thanks.

[Administrator]

We apologize for the inconvenience. Please refer to: itvmediaplayer.proboards.com/thread/70/log-account?page=1&scrollTo=153 -- Thank you.

[ahmad]

So finally you guys enabled my account that it doesn't give the PayPal message. But now every category I go to it says that my account does not have access to that feature. I paid for the Mac client. Can you fix this issue as well, I can't believe this. I paid for something and the result is absolutely zero so far. Please fix this issue as well. I've paid for this service for almost 2 weeks and nothing so far.

[Administrator]

Ahmad, can you please use Internet Explorer to access your Cloud account (iTVmediaPlayer.com/cloud) and make sure your Cookies are set correctly? As per explained here: itvmediaplayer.proboards.com/thread/70/log-account?page=1&scrollTo=153