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Post by gfern19363 on Sept 1, 2012 13:18:59 GMT -5
Really would like to try out this fantastic program - please help
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Post by Administrator on Sept 2, 2012 1:13:36 GMT -5
Dear gfern19363,
We apologize for any technical difficulties you may be experiencing. We assume you might be having trouble with your browser settings. If using a Windows System, all downloads go to your "Downloads" folder, under the same directory as your "My Documents" folder, by default.
You can also change where you receive your downloaded files through your browser's settings (if you prefer to get all of your downloads to your Desktop, instead.)
After purchasing your iTVmediaPlayer, you get three chances to download it: 1) If you followed directions accordingly (and clicked on the “return to BitMar Networks” button after payment -- if you were not automatically redirected), you were supposed to have landed at a “Thank you” page; where a download link would have been present. 2) After payment, an email was also sent to you with a download link (check your spam or junk folder, if necessary). 3) If you downloaded to the wrong machine, you can generate yourself a re-download; by opening an already-running iTVmediaPlayer and clicking on the "Devices" option, on top. Then, open that email from the machine you would like to install to.
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